Resources for Our Clients
We understand that going to counseling can be out of your comfort zone. We try to lessen your anxieties with resources that will help you understand what you can expect. At South Lane Mental Health, we offer intensive, outpatient, and recovery therapy options. This includes the possibility of Neurofeedback and EMDR therapy if appropriate. We have locations across Cottage Grove, OR, and South Lane County, so therapy is more accessible for the community. Browse the resources below and reach out with any questions or to schedule your assessment.
Crisis Resources
If you or someone you know is in imminent danger, please call 911. If you are experiencing extreme mental distress, South Lane Mental Health has walk-in and call-in crisis counseling Monday through Friday from 9 AM to 4 PM. We have trained clinicians who are available to talk with you during these times. This resource is funded through grants and community donations, so you do not need insurance to access crisis services. You may also access crisis services by going to your local hospital emergency department and asking to speak with a mental health worker.
Additional Crisis Resources
- The National Suicide Prevention Lifeline phone number is 988 or 800-273-8255. It’s available 24 hours a day in English and Spanish.
- Lane County Health and Human Services: 541-682-4035
- Crisis Services of Lane County: 541-682-1001
- Mobile Crisis Services of Lane County: 541-682-4141
- Eugene Department of Human Services, Child Welfare Division: 541-686-7555
- White Bird/Cahoots in Springfield: 541-726-3714
- Common Misconceptions about Mental Health and Suicide
- Shattering the Myths about Suicide Testimonial Videos
- Trauma Intervention Program
- Find a Support Group
Crisis Services
Monday–Friday 9 AM to 4 PM
1345 Birch Ave. Cottage Grove
541-942-3939
FAQs
How do I become a client?
First, you must call us at 541-942-3939 to schedule an initial assessment with a counselor, where you will discuss your personal history and your needs. After that meeting, you will be assigned a counselor who will schedule your next appointment.
What payments do you accept?
How to switch therapists?
We make every effort to match therapists to clients who will work well together. If a client would like a different therapist, talk to the therapist directly or call the front desk at 541-942-3939 and let them know you’d like to switch. Our Clinic Manager may ask if there’s a way to work it out with your current therapist or she will reassign you to another therapist.
Do you have a waitlist for outpatient counseling?
How to cancel an appointment?
You can call your clinician directly or call the front desk at 541-942-3939.
What insurance do you accept?
- Oregon Health plan, Lane County CCO(s)
- DMAP, Division of Medical Assessment Program
- Moda
- PacificSource
- Providence
- Regence / Blue Cross Blue Shield (BCBS)
Find more information about eligibility and insurance details here.
How do I make a records request?
Call the front desk or send a message to records@slmh.org.
There are standard fees associated with the production and transmission of clinical records:
First 10 pages of records requested $30.00
Pages 11-50 $00.50
Each additional page beyond 50 $00.25
First Class postage fee if required for 5-business day response $05.00
Explanation or summary of treatment $75.00
*Individuals requesting a copy of their own record for purposes of reviewing care will not be denied due to inability to pay.
Do you take court mandated clients?
Can a clinician make a custody evaluation or testify in court?
We have very talented youth clinicians, but none of them are trained to offer professional opinions on parenting or custody evaluations.
If a clinician is subpoenaed, the person initiating the subpoena is responsible for court appearance and testimony fees. The clinician will only testify to the accuracy of the written record.
Court appearances require the cancellation of client appointments, preparation time, and travel time. South Lane Mental Health charges $1000 per day a clinician is summoned to appear in a court proceeding, including depositions and regardless of the length of the court appearance.
Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
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Learn More About Us
South Lane Mental Health
Main Office
1345 Birch Ave.
Cottage Grove, OR 97424
We have multiple locations. If you are unsure of your appointment location, please verify with your clinician, or visit our "Contact Us" page for a complete list of addresses.
Phone: 541-942-3939
Fax: 541-942-9310
Email: slmh.info@slmh.org
Business Hours:
Monday – Friday: 8:00 AM to 5:00 PM