South Lane Mental Health employs psychiatric nurse practitioners, social workers, masters' level counselors, mental health associates, crisis on-call workers, business office staff, and supervisors.
In our organization, staff members often have dual roles. For example, a masters' level counselor might also be on call to the emergency room. Children's counselors work with adult clients. Counselors might work at both the outpatient clinic and as a community-based supported housing worker. All clinical supervisors currently have caseloads as well as supervisory responsibilities.
Although our turnover is low, we always accept résumés from those interested in a position. It is our practice generally to hire from existing pools of applicants rather than advertising for a specific opening. We invite you to submit a résumé.
(*skills that can be trained for)
- Convey the purposes and services of a program to the user population; identify community resources and use them to better the service or program
- Screen patients’ eligibility for primary care, including public or private health care coverage, private providers, safety net clinics, Prescription Assistance Program and MAP
- Provide feedback and discuss patient self-care and effective management of their chronic health conditions
- Understand care plans and patient instructions
- Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place
- Work collaboratively and effectively within a team
- Effectively provide feedback, establish empathy and build relationships
- Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
- Assist clients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services
- Facilitate communication and coordinate services between providers
- Motivate patients on making their own healthcare decisions
Knowledge and understanding of:
- Community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations
- Appropriate role definition and skilled boundaries
- Cultural and socio-economic barriers between patients and health providers